Refund Policy

Last Updated: 1 April 2025

We want you to be satisfied with the services provided by EnlightMe, a brand of GenAI Services LTD. This Refund Policy outlines the circumstances under which we may offer refunds.

1. Subscription Fees
   1. Monthly Subscriptions: Our weekly and semi-weekly podcast subscription plans renew automatically each month.
   2. Billing Cycle: We bill in advance for each month on the subscription start date (or renewal date).
2. Cancellations
   1. Cancel Anytime: You may cancel your subscription at any time from within your account settings or by contacting our support.
   2. Effective Date of Cancellation: Unless otherwise stated, your cancellation takes effect at the end of the current billing cycle, and you will retain access to our Services until that date.
   3. No Partial Refunds: We typically do not provide partial or prorated refunds for unused time in the current billing cycle.
   4. How to Request: If you still want to request a refund, contact us at [info@enlightme.com] with your account details and reason for the request.
3. Chargebacks
   Initiating a chargeback without contacting us first may result in immediate account suspension or termination. If there is a payment dispute, please get in touch so we can help resolve it.
4. Changes to This Policy
   We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after changes become effective constitutes your acceptance of the revised policy.
5. Contact Us
   If you have questions about this Refund Policy, please contact:

1. • Email: [info@enlightme.com]
   • Address: Yehudit Birk 6, Rehovot, Israel
   • GenAI Services LTD, the legal entity that owns the EnlightMe brand and product.

Effective Date of These Terms: 1 April 2025

By using EnlightMe, a brand of GenAI Services LTD, you acknowledge that you have read, understood, and agree to these Terms of Service and Refund Policy.